1. From your Recent Docs list, Category, Search result, Folder, or NetBinder, select the item(s) you want to delete

2. From the Marked Items menu, click Delete

3. Choose OK to confirm

NOTE: When a document is deleted, access to it is removed for ALL users except the person who deleted the documents (that person had to have "A" Administrator rights to the document to delete it).  This deletion is recorded in the History of the document.  If the document is then subsequently undeleted, the rights are not restored and its previous location in any folders is not restored.

Note: If you delete a document with several versions, all versions will be marked as Deleted.  If you delete a Version of a document, that version will be permanently deleted and will not be marked as deleted.

Undeleting Items

From the Advanced Search page, and depending on the settings of your account, you can select any number of deleted items and click Undelete from the Marked Items menu.  A user has the option to restore the items to the Cabinet, unfiled, or choose to file the items in a specific folder.  Accounts that have the encourage filing enabled will not see an Undelete option.  Instead it will say File in Another Folder. 

Searching for Deleted Items

A user can perform a search of deleted documents using the Advanced Search page to view or to Undelete them.  Enter the search criteria and then check the "Deleted items only" field at the bottom of the Search page.  The option to Undelete is on the menu. 

Note: If you delete an item that was previously filed in a folder, the undelete option does not refile that item in the folder.  Instead, it simply restores it to the Cabinet, wherein it can be searched.  You will need to choose to file the item(s) in a folder again, if desired. Also, when a document is undeleted, no access rights are changed.  The rights for that document will need to be reset manually by the person who deleted it and still has rights to the document.

Deleting Folders and contained documents

      If you are on a list view page, when the Marked Items Delete option is clicked and one or more folders are marked, the following confirmation message will be displayed instead of the standard confirmation message:

Neither radio button is defaulted.  If you click OK without selecting one of the radio buttons, a message is displayed indicating you must select one of the options first. 

If Encourage Filing is enabled and the Marked Items Delete option is used on the Folder page, the above dialog will not be displayed.  You will just see an OK/Cancel message confirming that you want to delete the folders and all documents in them.

If you click Cancel on the above confirmation dialog it will be closed.  If you click OK, the marked items will be deleted.  For each folder, the lowest level subfolders will be deleted first.  If the Delete option was chosen and you don’t have rights to delete any of the items in the folder, it will be handled the same way as when you don’t have rights to delete one of the marked items.  If you don’t have rights to delete one of the folders, this will be handled the same way as when you don’t have rights to delete one of the marked items.

To permanently remove items (documents) from the Cabinet: (this feature can be set so only Cabinet Administrators can permanently delete documents from the Cabinet).  We recommend that this flag be set so only Cabinet Administrators can permanently delete documents.

1. Use the Advanced Search to locate the deleted items by checking the Deleted Items box and adding any other selection criteria you choose.

2. Select the items to be permanently removed.

3. From the Marked Items menu, click Permanently Delete

4. Choose OK to confirm

Once an item is permanently deleted from the Cabinet, it is generally not retrievable from anywhere. 


Restoring a permanently Deleted Item

In some cases, a permanently deleted document can be restored by NetDocuments personnel.

Always have your Administrator check for the Deleted document before attempting to have it restored.

If you have questions or need a document restored, please submit a request to support@netdocuments.com and include the word "Restore" in the email Subject.  After-hour file restoration requests which can be made, will be made on the following business day.  Note, if a file is corrupted within Word or another application, a restoration cannot be guaranteed.  A charge may apply.

When a file is restored, all versions of that document that existed at the time of the backup will be restored.  Any versions created since that time will be eliminated.  If you have that scenario, then you need to save the newer versions in another document prior to the restoration and then add them back as versions after the restoration.

Note: If you have added a Home Page shortcut to an item that is later deleted, the shortcut will be removed also.